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DreamHost lost my data!

My IP provider Dream Host’s pro team had lost big chuck of my data when they repaired my site in 2023. Recently, I discovered that they also managed to cut off part of contents in post.

The pro team is fee based, while their tech support is free. The pro team is nasty, incompetent and spams out endless no sense emails that consume your time. The tech support, however,  is great: efficient, to the point, and has been helping me solving problem since I signed up in 2007.

Recently,  I’ve been updating  my post, as I’m cleaning up my photo/video from my phone, and discovered many old posts are missing part of the text.

I contacted the pro team re missing part of the posts on 2024.4.

  1. 2023.6.13 Joia erased completed
  2. 2021.7.30 Delano Homestead
  3. 2021.7.31 Boston burial ground
  4. 2022.7.10 Liberty Island
  5. 2019.6.15 Carnegie Hall
  6. 2022.3.23 Madama Butterfly @ Sarasota
  7. 2023.1.31 Anne-Sophie Mutter @ W Palm Beach
  8. 2022.3.23 Madama Butterfly @ Met

… some of the amusing emails:

2024.4.22  me: I’m updating old posts and realize many of them are truncated, such as this one.

  • Muhsin Muhamed  We’ve noticed that the issue you’re experiencing might be due to the screen size. Can you please scroll the bar on the right side of the text window and check if the issue still persists?
  • me There is NOTHING beside what’s in the screenshot I shown here
  • Sakshi Pandita I would like to inform you that you can click on the circled icon to check the posts in full screen as shown in the screenshot attached.
  • me So you’re telling me, while inside the post, IF I click the top right icon, the missing part of the old post will reappear?
  • Sakshi Pandita  Unfortunately, we are unaware of the missing content, as we replied assuming that you are unable to see the full image while editing the post. … link
  • me, 2024.4.24 As I’m updating some old posts when needed, I found a few are missing part of post – this is the latest
    Are you aware now?
  • Sakshi Pandita ..
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