HSBC replied on how to set up a recurring payments. Is it my poor English or they’re simply dumb? Most credit cards and services, such as utilities and mobile phones have been offering this service long time ago.

We can certainly understand your concern regarding the payments. At this
time, our Online Bill Pay Service does not offer the option to pay your statement balance automatically each month. Please be assured that your request has been forwarded to the appropriate department for further consideration.

You may schedule recurring payments for up to 365 days in advance of today’s
date. In order to set up recurring payments, please follow the steps below:

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